A pulse survey is an excellent but challenging management tool. Many of us are fooled into thinking that it is a simple and insignificant metric – of course that’s just what it is, in principle. In reality, the benefits of a pulse survey only become concrete when it is conducted systematically and conscientiously. Benefitting from the results and making benefits visible are critical areas where many have stumbled. A pulse survey should therefore be considered a strategic level management tool.
During the autumn 2016, Qentinel opened a new office in Tampere where almost 10 people work in Qentinel’s R&D and digital quality assurance consultancy. “Our aim was to hire new kind of talents with international experience,” tells Juha-Markus Aalto, who runs Qentinel’s Tampere office. “We succeeded in this and found top-level experts.”