Scaled Agile Framework (SAFe) updated its metrics guidance in May, 2021. Now it suggests measuring Outcomes, Flow and Competency. I’ve been a big fan of Flow Framework and used Flow Metrics since autumn 2019 to lead my team. I was thrilled to see Flow Metrics finally in SAFe!
Test automation is meant to reduce the cost of testing, improve quality, and shorten time to value. It is possible to achieve all of these. Test automation has never been a silver bullet, though. Many automation efforts fail because of inflated expectations, wrong tools, and poor implementation.